Privacy Policy

Effective Date: January 15, 2025

Introduction and Scope

Senseneuronlogic operates within Taiwan's regulatory framework while serving clients across multiple regions. This privacy policy explains how we handle your personal information when you interact with our computer vision and AI solutions. We're based in Kaohsiung and follow Taiwan's Personal Data Protection Act along with relevant international standards.

Look, privacy matters to us because our work involves processing visual data and technical information. We've structured this policy to give you straightforward answers about what happens to your data when you use our services or visit our site.

Information We Collect

The data we gather falls into a few distinct categories. Some information you provide directly when reaching out to us or using our services. Other data gets collected automatically through normal website operations and service delivery.

Direct Information Collection

  • Contact details you share through inquiry forms or email correspondence
  • Company information when discussing potential project collaboration
  • Technical requirements and specifications for computer vision implementations
  • Feedback and communications about our AI solutions
  • Registration details if you sign up for educational programs or workshops

Automatic Data Collection

Our website collects certain technical information automatically. This includes your IP address, browser type, device characteristics, and how you navigate through our pages. We use this to understand usage patterns and improve the site experience.

When you interact with our computer vision demos or AI tools on the site, we might collect information about those interactions—but only to improve functionality and performance.

We don't collect sensitive personal data like health records, financial information, or biometric data through our website. Any specialized data handling related to client projects is governed by separate agreements.

How We Use Your Information

Data collection serves specific purposes tied to delivering our services and maintaining relationships with clients and partners. Here's what we actually do with the information we collect:

Purpose Description
Service Delivery Processing inquiries, providing demos, and delivering computer vision solutions
Communication Responding to questions, sending project updates, and technical support
Improvement Analyzing how visitors use our site to enhance user experience
Legal Compliance Meeting regulatory requirements under Taiwan law and contractual obligations
Education Programs Managing registrations for workshops scheduled throughout 2025 and 2026

We don't sell your information to third parties. Period. And we're selective about sharing data even for legitimate business purposes—it only happens when necessary for service delivery or required by law.

Data Storage and Security

Your information lives on secure servers with multiple protection layers. We use encryption for data transmission and storage, regular security audits, and access controls that limit who can view your information internally.

Our primary data storage is located in Taiwan, though we may use cloud services with international infrastructure. When data crosses borders, we ensure appropriate safeguards are in place—more on that below.

Security Measures

  • SSL/TLS encryption for all data transmitted through our website
  • Regular security assessments and vulnerability testing
  • Limited employee access based on role requirements
  • Secure backup systems with encrypted storage
  • Incident response protocols if a data breach occurs

But let's be honest—no security system is completely bulletproof. We do our best to protect your data, but we can't guarantee absolute security. That's why we focus on rapid detection and response if something goes wrong.

Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you specific rights regarding your personal information. We take these seriously and have processes in place to help you exercise them.

Access and Correction

You can request to see what personal data we hold about you. If something's inaccurate or outdated, you have the right to ask us to fix it. We'll respond to access requests within 15 business days—sometimes faster if the request is straightforward.

Data Deletion

Want us to delete your information? You can request that too. We'll honor deletion requests unless we have a legitimate reason to keep the data—like ongoing legal obligations or active service agreements. When we delete data, it's removed from active systems within 30 days, though backup copies might persist longer before scheduled purges.

Usage Restrictions

You can ask us to stop processing your data for specific purposes, like marketing communications. We'll comply unless the processing is essential for service delivery you've requested.

To exercise any of these rights, email us at [email protected] with "Privacy Rights Request" in the subject line. Include enough detail so we can verify your identity and understand what you need.

Data Retention Periods

We don't keep your data longer than necessary. Retention periods vary based on the type of information and why we collected it in the first place.

Standard Retention Schedule

  • General inquiry data: Retained for 2 years after last contact
  • Client project information: Kept for 5 years after project completion for warranty and support purposes
  • Website analytics: Aggregated data retained indefinitely; individual visitor data purged after 18 months
  • Marketing communications: Maintained until you unsubscribe, then deleted within 60 days
  • Educational program records: Kept for 3 years after program completion

Some data might stick around longer if Taiwan law requires it—particularly for tax and business record purposes. Financial and contractual documents get archived according to statutory requirements, which can mean 7-10 years in some cases.

International Data Transfers

Computer vision and AI work sometimes involves international collaboration. When we transfer your data outside Taiwan, we make sure appropriate protections are in place.

We use cloud infrastructure providers who maintain data centers in various regions. These providers comply with international security standards and contractual commitments that protect your information. For clients in the European Union or other regions with strict data protection laws, we can implement additional safeguards like standard contractual clauses.

If you're concerned about where your data is stored geographically, ask us. We can usually provide specific details about data location for active projects.

Third-Party Services and Sharing

We work with a limited number of third-party service providers who help us operate our business. These include hosting providers, email services, and analytics tools. Each provider has access only to information necessary for their specific function.

When We Share Information

  • With technology partners who help deliver our AI and computer vision services
  • When required by Taiwan law or valid legal process
  • With your explicit consent for specific purposes
  • During business transactions like mergers or acquisitions (though we'd notify you)

Our website doesn't use third-party advertising networks or social media tracking pixels. We keep external integrations minimal and carefully vetted.

Cookies and Tracking Technologies

Our website uses cookies for basic functionality and analytics. Essential cookies help the site work properly—things like remembering your session or language preferences. Analytics cookies help us understand how visitors use the site so we can make improvements.

You can control cookie settings through your browser. Blocking cookies might affect some site features, but you'll still be able to access most content and contact us.

We don't use cookies for advertising or cross-site tracking. The cookies we set are first-party only and serve functional purposes related to your interaction with senseneuronlogic.com.

Children's Privacy

Our services target businesses and professionals working with computer vision and AI technology. We don't knowingly collect information from anyone under 16 years old. If you're a parent and believe your child has provided us with personal data, contact us and we'll delete it promptly.

Educational programs we offer are designed for adult learners or teens aged 16 and up participating with parental consent.

Policy Updates and Changes

This privacy policy might change as our services grow or regulations shift. When we make significant updates, we'll post the new version here with an updated effective date. For major changes that affect how we handle your data, we'll notify active clients directly via email.

We recommend checking this page occasionally if you're a regular visitor or client. The date at the top tells you when we last revised the policy.

Questions and Complaints

Got questions about how we handle your data? Not satisfied with how we've addressed a privacy concern? We want to hear from you.

Start by reaching out to us directly. Most privacy questions can be resolved through direct communication. If you're not satisfied with our response, you have the right to file a complaint with Taiwan's data protection authority.

Contact Information for Privacy Inquiries

Company: Senseneuronlogic

Address: No. 22號, Huaian St, Sanmin District, Kaohsiung City, Taiwan 807

Email: [email protected]

Phone: +88662813529

For privacy-specific matters, please include "Privacy Inquiry" in your email subject line to ensure faster routing to the appropriate team member.